treocentral.com >> Stories >> Rumors >> Palm E-mail Support to Cease?

treocentral.com >> Stories >> Rumors
Palm E-mail Support to Cease?


Wed Aug 6, 2008 - 11:37 AM EDT - By Jennifer Chappell

I was just reading in our TreoCentral forums and spotted a post in which someone said that they received an e-mail from Palm yesterday. Below is what the e-mail stated:

We would like to advise you that on August 15, 2008, Palm would end E-mail support. After this date, Palm will no longer provide any incident support via email. Effective August 18, 2008, we recommend that customers who prefer this type of support option to use our Live Chat support that which can be found at palm.com and you may refer to the Support pages in your specific region for more information.

Hmmmm, so is Palm going to end e-mail support and go to phone support and Live Chat only? Just recently, Palm announced that they were ending the MyPalm Beta website on September 1st.

I haven't received an e-mail like the above from Palm. Has anyone else? Discuss this in our forums.



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