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American Airlines Expands Mobile Boarding Passes

Tue Jul 6, 2010 - 3:20 PM EDT - By Annie Latham

Last week, American Airlines announced that customers departing from London Heathrow (LHR), Colorado Springs (COS), San Jose (SJC) and Washington Reagan (DCA) can now save time and paper by choosing to receive boarding passes electronically on their mobile phones or smartphones.

Mobile boarding passes, which use a two-dimensional (2-D) barcode, were rolled out in partnership with the U.S. Transportation Security Administration (TSA) in 2008 and are currently available to travelers departing on American Airlines and American Eagle flights from 42 airports.

How to use the new Mobile Boarding Pass

1. Check in on AA.com (or AA.com Mobile). Choose "Email for use on Cell Phone or other Mobile Device" option and include the email address for your web-enabled mobile phone and/or mobile device.

2. Check your email from your mobile device. Follow the link on the email to retrieve your Mobile Boarding Pass.

3. Save the boarding pass to your device. Click the "Save Boarding Pass" button directly below the barcode to save it to your phone for easy access at the security checkpoint (check your phone/PDA manual to locate where the Boarding Pass will save).

4. Proceed to Security. When you arrive at security, make sure the entire barcode is visible on the screen of your mobile phone or mobile device and have the backlight setting set to the brightest mode possible. If you have any problems, you will be given the opportunity to print a paper boarding pass at the Self-Service machines.


With the summer travel season upon us, it makes sense to look for this option no matter which airline you fly.


Source: American Airlines

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