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Verizon Wireless News: Mobile Recovery & Tiered Pricing...

Fri Sep 24, 2010 - 1:19 PM EDT - By Annie Latham

This week was "bookended" by Verizon Wireless announcements. On Monday, they teamed with Asurion, a global leader in technology protection services, to unveil Mobile Recovery -- which is a web and phone-based app that can help customers in the event they lose or misplace their phones.

Asurion's Mobile Recovery app, now offered at no additional charge as part of the Verizon Wireless Total Equipment Coverage program on compatible phones (includes Palm Pre Plus and Pixi Plus), also enables customers to remotely lock the device, sound an alarm and wipe contacts from the phone. If the phone is not recovered, Total Equipment Coverage provides next-day replacement.

If customers are unable to recover their phones with Mobile Recovery, they can simply file a claim online and get next day delivery of a replacement device. Customers can use Backup Assistant, a free wireless application from Verizon Wireless available on many devices, to save a copy of the phone's address book to a secure website, allowing customers to restore their saved address books to new phones wirelessly.

Mobile Recovery is available to customers with compatible devices at no additional charge as part of Total Equipment Coverage. To download Mobile Recovery, customers can text "GETMR" to 6967 which will prompt them to download the application and complete the simple account setup. Data usage charges may apply for download and use of this application. Lock functionality does not apply to data on removable memory.

To learn more about Mobile Recovery, visit MyMobileRecovery.com.


On the other end of the week, news of tiered pricing hit.

Remarks from Verizon CEO Ivan Seidenberg at an investor conference seem to indicate that unlimited data plans may be history over the next four to six months, to be replaced by tiered, consumption-based pricing. Seidenberg said Verizon's prices "will surely differ from what AT&T recently introduced," noting that his company values data differently to the competition.

According to a story in The Wall Street Journal, Verizon, the No. 1 U.S. carrier with 92.1 million customers, currently charges $29.99 a month for unlimited data. A Verizon spokesman declined to provide more detail on the new plans.

AT&T offers two options for data service. It has a basic plan for $15 a month with a limit of 200 megabytes of data, and a $25 plan with a cap of 2 gigabytes of data. Customers who go over their limits are charged an additional fee."


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