Home | Stories | Reviews | TreoCast | Treo Store | Accessories | Software | Discussion at webOS Nation | Mobile | About | Search
treocentral.com >> Stories >> Business
U.S. Cellular, Verizon and Sprint Top Ranked by Consumer Reports

Mon Dec 6, 2010 - 9:00 PM EST - By Annie Latham

Ouch! A Consumer Reports survey has AT&T bringing up the rear when it comes to service and support.

AT&T customers--half of them iPhone owners--gave the carrier dismal marks ("worst") for the overall value of its network service, for voice calling, and for wireless broadband service. AT&T got an overall score of 60 out of 100--nine points shy of the next-to-last carrier T-Mobile, and 6 points down from its performance in a similar CR survey last year.

Regional provider U.S. Cellular earned a first place score of 84 with top ranking for Value, Voice, Customer Support staff knowledge and issue resolved.

Verizon, with a 74 score, was mostly middle of the score range, with Voice being favored. Sprint, a mere point behind, got its high mark for E-mail.

The results are based on a survey of 58,000 readers at ConsumerReports.org.

The PCWorld article by Mark Sullivan talked about the state of wireless carriers including the impact of network upgrades.

Note: The news itself is part of extensive coverage appearing in the Consumer Reports January 2011 issue.


Treo accessory store
> Print this page
> Digg!


Copyright 1999-2016 TreoCentral. All rights reserved : Terms of Use : Privacy Policy

TREO and TreoCentral are trademarks or registered trademarks of palm, Inc. in the United States and other countries;
the TreoCentral mark and domain name are used under license from palm, Inc.
The views expressed on this website are solely those of the proprietor, or
contributors to the site, and do not necessarily reflect the views of palm, Inc.
Read Merciful by Casey Adolfsson